FAQs

 
 

Handmade Items

All handmade items may have slight imperfections and differences, as they are 100% handmade and not purchased from a store already made.

Why Not Sell Lower Like Etsy

We spent the first couple years selling on Etsy, and while it’s a great place to start a shop, it also makes it difficult to price what our toys are worth since every shop is pushed to price the lowest with free shipping. This was not sustainable for our brand and continuing would of meant closing up for good!

We price our toys based on cost of materials, and time spent crafting them plus a very small margin. Our shipping is offered at discount rates from what we actually pay USPS. All of this will allow us to be financially positive so we can continue to stay open, make wonderful cat toys and support foster programs.

 

Wear & Tear Of Toys

We encourage all cat owners to always watch their cats during playtime and inspect toys regularly. We are not responsible for cats that may play rougher than normal and tear apart the toy. We give our test designs to our personal cats before we offer for sale.

 

Care Instructions

All of our toys should be spot-cleaned by hand and air dry only.

 

Catnip Induced Happiness

We use high quality catnip in our toys. Our kickers are filled with a lot of strong catnip, which means some cats may get a little more crazy than they do with other toys. Some cats may drool, obsessively lick, leap and flip about - this is generally a common reaction and can be a sign of extreme contentment and happiness!

 

Gift Wrapping

We do not offer paid gift wrapping options at this time - however every order ships wrapped in our own custom tissue paper instead free of charge!

Donations

A portion of all sales are donated throughout the year to help support foster and rescue programs. We always welcome you to reach out and suggest new groups for us!

Order Processing

Orders are processed Monday - Friday. We take the weekends off to spend time with friends and family, and our own cats!